The employee is obliged to perform his/her work conscientiously and diligently, and to obey the instructions of his/her superiors which relate to the work, if they are not contrary to the provisions of the law or the employment contract.
However, in order to be able to carry out an instruction, the employee must first understand it. The flow of information is therefore crucial. The employer should therefore develop a system of communication with the employee so that he or she knows what is required of him or her. At the same time, it is good to learn to recognise the needs of employees. By knowing these, employment policies can be adapted to meet these needs, thereby making employment more attractive. An employee who is satisfied with his or her job is more productive.
One manifestation of communication with the employee is the use of labels and procedures. When developing them, it is worth paying attention to their clarity. Unintelligible procedures become a source of conflict and disorganise work. They may also become the cause of an accident at work, which may end up in the necessity to pay compensation and an increase in the accident contribution (one of the contributions of the Social Insurance Institution).